FAQS/POLICIES

I offer made-to-order designs and one of a kind pieces.

 
If a piece is made-to-order, it will have MTO in the title. Lead times can be found in the description. Certain times of the year, I will be more backed up than usual (holidays). I will make announcements on my social media about the changes in lead times.
 

I make one of a kind pieces every week or so and release them in collections. I will announce the collection dates and times on my social media. These collections are first come, first served. I cannot hold pieces for anyone. 

I do not do customs. Because it is just me running this business, it's impossible to accommodate every request.
 

If you are curious about pricing, click the Archives tab of my website. If you click the product, it will show the price.
 

All sales are final. Please know your ring or wrist size before ordering. If you’re unsure how to figure that out, send me an e-mail and I will help you!

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All pieces are made in sterling silver and semi precious stones. To prevent oxidation, store jewelry in an airtight case. Avoid swimming with jewelry on. Do NOT dip your jewelry in cleaning solution. Use mild soap and water to clean your piece and polish with a jewelry polishing cloth. 

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International buyers are responsible for custom fees.

 

If a piece becomes damaged and needs a repair, I will try my best to help you. Please contact me at intidesignstudio@gmail.com. Buyer will be responsible for shipping costs.